We sit down with Nick Bailey to unpack why repeat and referral businesses beat lead-chasing, how to shift from order taker to advisor, and where tech actually earns its keep. The through line is service that reduces stress and stays memorable long after closing.
• career path across agent, franchise, portals, T360
• why money-making activities drive survival
• moving from transactions to lifetime value
• buyers need real advisors again
• financing literacy and inspection strategy
• tech vs toy and AI that saves time
• brokerage leadership, culture and fit
• practical service that anticipates needs
• tracking ROI through lifetime value and referrals
• 2026 outlook for agent count and sales
• simple systems that prevent repeat client pain points
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Want more insights and strategies to grow your real estate business? Connect with us and follow along for expert tips, industry trends, and more.
Justin Armbruster – https://www.instagram.com/armbruster_jd/
Chad Armbruster – https://www.linkedin.com/in/chadaarmbruster/