In today’s episode of Business Growth Made Simple, Steve breaks down the five essential KPIs every residential service business must track if they want predictable growth, real profit, and peace of mind. We dig into Revenue, Profit Margin, Customer Acquisition Cost (CAC), Close Rate, and Cash Reserves — what they mean, why they matter, what they reveal when they’re off, and how ignoring them can wreck a business faster than a broken van in July.
This is a straight-shooting, humorous, deep dive into the numbers most contractors avoid… but absolutely need to understand. Get ready to stop guessing, stop using the force, and start leading your business with confidence.
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Call to Action:
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