Turn education into engagement with online academies. In this episode, John and Travis dive into how training programs and certification tools can boost customer loyalty, improve user experience, and drive smarter sales. From gathering feedback to measuring engagement, they walk through the key steps for building an effective academy. If you’re looking to scale customer value through education, this episode gives you the playbook.
Chapters
02:54 – Understanding Online Academies
06:05 – The Value of Training and Certification
08:51 – Gathering Feedback and Metrics
12:06 – The Importance of Education in Sales
14:54 – Engagement Strategies for Customers
18:07 – Practical Steps for Implementing Academies
21:12 – Final Thoughts on Customer Value
The Dataliction Podcast—where data meets action. We break down analytics, share real-world stories, and give you the tools to turn your data into decisions that drive real growth. Follow us and keep the conversation going. Enjoy this episode? Leave a review and share it with someone who needs to hear it!
