We unpack a defamatory review, the limits of what we can say under HIPAA, and how to defend a care process without violating privacy. We pivot from online noise to the patient wins, boundaries, and structures that make functional medicine work.
• clinic philosophy of diagnosing biology, not disease
• why HIPAA restricts responses to public claims
• how to defend process without personal details
• importance of aligned expectations and boundaries
• patterns in online reviews and reader behavior
• focusing on positive outcomes and gratitude
• practical communication norms for effective care
We recorded an Instagram Reel AFTER this episode recording that ultimately sums it all up in 90 seconds. 🙃 Alas, here's the long-form version since we still needed an episode for the week.
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Stay curious, stay proactive, and we’ll catch you next time!
