In this episode of The IronCast, we sit down with Tyler Shollenberger — GTE’s Connected Support Specialist and the man keeping fleets running long before problems ever hit the jobsite. Jason pulls back the curtain on the tools, tech, and teamwork powering GT&E’s connected ecosystem, from Expert Connect to JDLink to the ever‑evolving Operation Center.
Tyler shares how he went from farm life to sustainable agriculture to becoming the go‑to guy for machine telematics, diagnostics, and proactive customer support across every GT&E branch. He breaks down what JDLink really does, why Operation Center is a game‑changer (and free), how cross‑brand machine tracking works, and the surprising trends he sees before failures happen, including the most common codes and the expert alerts that help prevent costly downtime.
This conversation dives into the real-world value of connected support, the behind‑the‑scenes teamwork that keeps customers moving, and the future of machine data in construction. If you’ve ever wondered what’s happening inside your equipment — or how GT&E stays one step ahead — this episode delivers the answers.
