What if the key to leading change wasn’t fixing what’s broken, but amplifying what’s already working?
In this episode Jen explores how leaders can create a culture of growth by focusing on what’s already working — not just what’s broken. Using the Appreciative Inquiry framework, she walks through the 4D process: Discover, Dream, Design, and Destiny/Deliver, showing how each phase helps teams tap into their strengths, build collective vision, and sustain meaningful change. You’ll learn how shifting from problem-solving to possibility-thinking transforms engagement, connection, and trust — one appreciative question at a time.
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Book | Feedback Reimagined by Jen Ostrich + Peter Berridge
