Jonathan Ingalls, our personal NW safe rep and the Western region representative for Liberty Safe Company, joined us on episode nine of Safe Space. We've been an official Liberty for nearly 40 years, and so we've gone through a few reps over the last few decades. It’s an honor to have our current representative on the podcast to get first-hand insights into Liberty and his experiences with the American manufacturer.
1:12: What do you think makes Liberty stand out from other safe brands in the market?
3:35: How does Liberty approach innovation with technology? Are there any exciting advancements coming soon from Liberty or in the safe industry?
6:36: SNEAK PEAK
8:02: Can you break down Liberty’s fire rating process and what customers often misunderstand about it?
11:28: In your opinion, how important is it to buy from one of the authorized dealers versus just online or a big box store?
14:52: What goes into Liberty's decisions when they come up with a new model or they're trying to develop a new model?
17:25: What have you seen are the most common warranty claims and how are they handled?
21:23: What else do you feel, besides warranty, the US built product has kept the Liberty at the top in the industry for so many decades?
23:16: What actually happened with the FBI incident?
31:27: How do you think Liberty is going to continue to build that trust back from consumers?
