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Ryan and I chatted about
- Optimizing your patient feedback
- The ONE simple thing that can improve patient experience
- How to change a bad patient review
- And more! 

Contact Ryan at ryan@satisfiedpatient.com. 

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com

Contact me directly at mike@seasoned-advice.com 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads