Description

In this powerful and thought provoking conversation, Katrina is joined by one of the world’s leading researchers on meaning and mattering at work, Dr Zach Mercurio. As an author, educator and advisor to global organisations, Zach has spent decades studying the conditions that allow people to feel significant, valued and capable. His work offers a clear and practical pathway for leaders and teams who want to build cultures of trust and genuine connection.

Zach shares how his own search for meaning led him to discover the impact of purposeful work, why mattering is a basic human need, and how small interactions shape a person’s confidence, contribution and sense of worth. Through stories, research and grounded insight, he explains the simple but profound practices that help people feel noticed, affirmed and needed.

This conversation challenges the way we think about motivation, belonging and leadership. It is an invitation to slow down, pay attention and recognise the influence we have on others in the smallest moments.

Key Takeaways

• Mattering as a universal need. Why feeling significant is essential for mental health, motivation and performance, and what happens when people feel invisible.
• The three practices of mattering. How noticing, affirming and showing people they are needed can transform workplaces, families and communities.
• The power of purposeful work. Why people thrive when they understand the impact of their contribution and how leaders can help them see it clearly.
• The decline of social skills. How digital distractions and rushed workplaces are making genuine connection harder to sustain.
• Better questions for better relationships. The simple questions Zach teaches to build trust, draw out strengths and deepen connection.
• Small moments, big influence. How everyday interactions shape a person’s identity and why leaders should treat each moment as an act of leadership.
• Purpose is crafted, not found. Zach’s practical, accessible approach to helping people uncover meaning in whatever role they are in today.

Connect with Dr Zach Mercurio

Website: zachmercurio.com

Books: The Invisible Leader and The Power of Mattering

Free tools and checklists available at: https://www.zachmercurio.com/mattering/

Linkedin: @zachmercurio

Instagram: @zachmercurio

If this episode resonated with you, please review and share NEWDAY with friends, colleagues and leaders in your world. Together, let’s amplify stories and practices that help every person feel seen, supported and significant.