In this episode I sit down with Gary McCreadie. HVAC technician, educator, and founder of the HVAC Know It All brand. We explore the evolving HVAC landscape, from the skilled labor shortage and generational culture shifts to the rise of AI, digital tools, and smarter procurement strategies. Gary shares insights on technician training, ethical sales practices, and how technology is reshaping the way we diagnose, service, and communicate in the field.
Whether you're a contractor, technician, OEM, or HVAC business owner, this episode is packed with real talk and forward-thinking ideas to help you stay ahead in a changing industry.
