What if the fastest way to scale a factory starts with a backyard barbecue? We sit down with Steve Salisbury, Director of Technology at Hoff Companies, to explore how real relationships, flexible thinking, and relentless execution fuel growth across the door and window industry. From ERP implementations and VoIP rollouts to doubling a facility and adding new glass lines, Steve shows how to turn messy change into a working system people trust.
We dig into how belief, flexibility, and real relationships drive progress in the door and window industry, tracing Steve’s journey from accounting and software implementations to scaling Western Window’s operations. Hoff’s century-long pivots show why evolving beats standing still, and why authentic leadership makes change stick.
Topics covered:
• Ownership mindset balanced with humility
• Hoff history from sawmills to millwork to windows
• Consolidating IT systems and moving to VoIP
• Choosing and implementing ERP and configuration software
• Building trust through genuine relationships and hospitality
• Skills for the next generation: flexibility and organization
• Authentic leadership and leading by example
• Why nothing is ever finished and why that’s good
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