Description

Jenn Rinfret has lived a lot of lives. She was a runway model in Milan at 17, a single mom rebuilding from scratch, a survivor of a serious car accident, and the founder of a business that helped seniors navigate technology with dignity. Today she is the Commercial Lead for Americas at Seer 365 in the Microsoft channel — and through every chapter, empathy has been her north star.

In this episode, Jenn and Kate dig into what it really means to lead with empathy in leadership and in life, the difference between a gamble and a calculated risk, and why the seniors Jenn worked with taught her more about showing up for people than any leadership course ever could. This is a conversation about resilience, reinvention, and what keeps you going when life just keeps coming.

Key Takeaways:

1. Stepping outside your comfort zone is where the best things begin — the discomfort is the point, not the problem.
2. Empathy is not a soft skill. It is a leadership strategy, and it shows up in how you take the time to understand the why behind someone's behavior before reacting.
3. There is a difference between a gamble and a calculated risk. Knowing the difference changes how you make decisions and how you move forward.
4. The seniors Jenn worked with — spies, war survivors, people carrying extraordinary stories — are a reminder that wisdom is everywhere if you slow down enough to notice it.
5. Reinvention is not a one-time event. It is something you choose over and over again, and it gets a little easier every time you do it.

👉🏻Contact information for Jenn Renfret

https://www.linkedin.com/in/jennrinfret/

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