In Episode 11 we take a peek into the world of interior design, meets furniture design, meets healthcare solutions. Kathy Pottschmidt takes us through her journey from being interested in interior design through a friend's sister to gaining experience in the healthcare furniture sales. Her work process, especially for healthcare solutions, has always involved asking a lot of questions. She talks about the empathy designers need, the value of being trained by healthcare workers to know how they care for their patients the best, and using furniture to solve inherent problems in a complex space.
