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Your evening is quiet until the phone buzzes and your brain flips back into work mode. We unpack that subtle pressure to stay available after hours and show how a single late reply can turn into an expectation you never agreed to. With a mix of practical advice and painfully funny service desk stories, we explore how admins and support pros can protect their time without guilt—and deliver better work because of it.

We start by naming the pattern: the glance at the screen, the mental maths about tomorrow’s workload, the half-rest that never quite lets your mind switch off. Then we get tactical. From using delay send by default to silencing notifications, we set out five simple habits that help you honour a 9–5 in a culture that nudges you past it. We also break down urgency literacy—what actually counts as urgent, how escalation should work, and why clear labels and on-call rotas are kinder to everyone.

Humour keeps it real. We share unforgettable moments from the service desk, including a ten-minute voicemail that ends with a toilet flush and a colleague who accidentally confessed “I miss you” to a manager’s inbox. These snapshots expose the human side of the modern workplace and why boundaries matter: not to be difficult, but to protect judgement, patience, and accuracy. By resetting expectations and sticking to consistent response windows, you train your team to respect time and you improve your daytime performance.

If the late-night ping feels familiar, you’re not alone. Follow the Admin Life Podcast, share this episode with a teammate who needs a boundary boost, and leave a review to help more admins find practical, guilt-free ways to take their evenings back.

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