Your technicians don't need to sell more, they need to collect better information.
In this episode of Entry & Exit, Stephen Olmon and Collin Trimble share how they're using AI to improve service operations at Alarm Masters. From automated technician workflows and smarter scheduling to uncovering new sales opportunities, they break down practical ways operators can increase efficiency and profitability.
In this episode:
→ Capturing better field data with AI
→ Automating technician notes and workflows
→ Improving scheduling density and utilization
→ Predicting job duration with historical data
→ Turning service calls into future sales opportunities
→ Why technician selling is the wrong goal
Connect:
Stephen Olmon — https://x.com/stephenolmon
Collin Trimble — https://x.com/TXAlarmGuy
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