Join Charlie as she shares her unfiltered and unexpected journey from the beginning of her career to successful salon owner in Australia.Welcome to our podcast where we dive into the dynamic world of hairdressing. In this episode, our guest Charlii, a seasoned salon owner, shares her journey from Canada to establishing her own successful salon in Australia.**Find Me Online**- Follow me on Instagram: @Charlii_thenesthairboutique- Check out my TikTok: @TheSalonRebel- Explore my business websites: -Profitable pricing and profit sharing TheBizToolBoutique.com.au - Salon- thenesthairboutique.com.au - Ecomm- Charlii.com.auSummaryIn this episode, Charlii discusses the challenges of finding and hiring team members for a salon. She emphasises the importance of understanding and knowing your core values as a business owner and for your team. Charlii provides insights into the hiring process, including the importance of personalised resumes and red flags to look for. She also shares her approach to interviews, onboarding, and the use of profit share to incentivise and retain team members. Charlii highlights the significance of effective communication and tough conversations in building a strong team.TakeawaysUnderstand and know your core values as a business owner and for your team.Personalised resumes and look for red flags during the hiring process.Conduct interviews to assess attitude and openness to learning.Implement a trial period and shadowing to evaluate new hires.Create a supportive and communicative environment within the team.Consider implementing a profit share system to incentivise and retain team members.Chapters00:00 Introduction and the challenge of finding team members02:02 Understanding and knowing your core values03:10 Identifying core values and making decisions05:24 The importance of resumes and personalisation08:09 Red flags to look for in resumes09:37 The initial phone call and interview process10:59 Assessing attitude and personal presentation13:29 Using social media to evaluate candidates14:20 The importance of hiring someone you would want to have dinner with17:28 Asking curveball questions to assess attitude and openness to learning19:45 The trial period and the importance of shadowing21:59 Getting feedback from the team on new hires23:58 The onboarding process and one-on-one training24:59 The double consult process for new hires27:38 The importance of teamwork and support29:45 The importance of communication and tough conversations32:25 Implementing a profit share system39:28 The importance of transparency and communication around money45:23 The importance of communication and support in the team53:32 Being a supportive leader and creating a safe space for employees54:32 Conclusion and call for feedback
🎙️ About The Salon Rebel Podcast 🎙️
Hosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. E
Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'
💙About The Biz Tool Boutique 💙
With 15+ years experience and a team of almost 20 - Charlie Crothers started The Biz Tool Boutique to help other salon owners increase cash flow & team performance like she has…
So they can create the freedom and income they deserve.
Tap Below To Access Tools and Resources for Service-Based Business Owners.
https://www.thebiztoolboutique.com.au/
