Summary:In this conversation, Charlie talks with Meghan, the CEO of PlushLocks, who shares her journey as a salon owner and the strategies she has implemented to build and manage a successful team. They touch upon the importance of regulation and standards, finding clarity in business focus, sharing knowledge and tools for success, learning from mistakes, and setting up for success. Meghan also announces the launch of her course and other education options.Buckle up this is a long one!Find Meghan:Plushlocks Salon https://www.instagram.com/plushlocks_thesalon/Plushlocks Extensions https://www.instagram.com/plushlocks/Plushlocks Education https://stan.store/PlushlocksCEOPersonal https://www.instagram.com/meghanhayden_/Chapters:00:00 Introduction and Background03:08 Building and Managing a Team08:04 Implementing Profit Sharing09:23 Organizational Systems and Tools11:42 Delegating and Outsourcing13:44 Career Journey and Transition15:45 Working in Different Salon Environments17:22 The Importance of Business Skills18:10 Implementing Commission and Profit Sharing19:27 Benefits of Profit Sharing21:26 Finding the Right Team Members23:48 Balancing Work and Personal Life26:05 Overcoming Challenges and Learning from Mistakes28:11 Building and Developing Apprentices30:47 Salon Fit-Out and Hiring an Interior Designer37:30 Struggles and Lessons Learned42:20 Maintaining a Strong Business Mindset43:22 The Importance of Relationships and Resilience45:57 Dealing with Unexpected Challenges47:33 The Financial Impact of Losing Team Members48:19 Diversifying Revenue Streams49:14 The Challenges of Communication50:10 Misunderstandings and Miscommunication51:23 The Importance of Clear Communication52:09 Understanding Different Perspectives53:02 The Challenges of Dealing with People54:51 Creating a Supportive Team Environment56:19 Setting Up for a Successful Day57:57 The Importance of Being Prepared58:45 Creating a Positive Client Experience59:30 The Benefits of Regular Appraisals01:00:47 Setting Goals and Prioritizing01:02:31 Launching a Membership Program01:04:37 Expanding Business Opportunities01:09:14 Creating a Comprehensive Program01:15:28 The Value of Sharing Knowledge01:18:26 The Importance of Multiple Revenue Streams01:23:06 Raising the Standard in the Industry01:25:05 The Importance of Regulation and Standards01:25:31 Finding Clarity in Business Focus01:26:11 Sharing Knowledge and Tools for Success01:27:08 Learning from Mistakes and Setting Up for Success01:27:34 Course Launch and Education Options
🎙️ About The Salon Rebel Podcast 🎙️
Hosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. E
Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'
💙About The Biz Tool Boutique 💙
With 15+ years experience and a team of almost 20 - Charlie Crothers started The Biz Tool Boutique to help other salon owners increase cash flow & team performance like she has…
So they can create the freedom and income they deserve.
Tap Below To Access Tools and Resources for Service-Based Business Owners.
https://www.thebiztoolboutique.com.au/
