Peakzi Podcast: A good service call should feel effortless: clear communication, the right parts on the truck, and a finish that leaves your home safer than before. Tony Enger from Harrison Electric in Plymouth, MN takes us behind the scenes of how a 40-year Twin Cities mainstay delivers that experience day after day—from code-first decisions to mobile “warehouse on wheels” trucks designed to complete most jobs in one visit.
We start with the company’s roots in HVAC reconnections and the pivots required when consolidation changed the game. Tony explains how a deep bench of master electricians and second-generation techs creates a living knowledge base, especially in older homes with balloon framing, lath and plaster, or unique panels. He shares a striking safety win where arc fault protection caught a hidden hazard a standard breaker would have missed, underscoring why permits, GFIs, smoke and CO detectors, and rigorous standards are non-negotiable.
Trust is the throughline. Harrison backs its work with a written 100% satisfaction or money-back guarantee, along with background checks and drug screening for every technician. Tony details how transparent pricing and proactive communication earn hundreds of 5-star reviews and a 25-year A+ BBB streak. We also dig into how Peaksy equips the team with marketing forecasts, market benchmarking, and a community-wide technician leaderboard that becomes a training tool, not just a scorecard.
Looking ahead, Tony shares a vision focused on safety, communication, and community. The company invests in a local high school engineering technology program that’s sparking a new wave of interest in the electrical trade, building a talent pipeline for the next 40 years. If you care about home electrical safety, fast first-visit fixes, and the future of skilled trades, this conversation pulls back the curtain on what quality service really takes.
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Find out more: https://ai.harrison-electric.com/
Peakzi Podcast: Home Services Success Stories
