Today’s Question of the Day tackles one of the great sales myths: “I can’t manage my time because customers control my schedule.” Not true, my friend. In this episode, we pull a page from The 7 Habits of Highly Effective People and walk through Covey’s Time Management Quadrants — then reshape them for the wild, unscripted world of residential HVAC, plumbing, and electrical sales.
I break down how to create structure in a role that has none, how to prioritize when everything feels urgent, and how a simple quadrant-based plan can keep you focused, calm, and productive even when calls stack up, customers shift, and the day goes sideways.
If you’ve ever ended a day wondering, “What did I even do today?”, this one’s for you. Take back control of your time — even when the customer holds the watch.
Have a Question? - Submit your questions to chrish@nexstarnetwork.com