Today’s Question: “How do we start Inside Sales?”
Inside Sales isn’t just another position — it’s one of the biggest force multipliers a home-service business can add. In this episode, I break down why the role matters, how it can transform your revenue and customer experience, and the five key areas every company must nail when bringing an Inside Sales Rep onboard.
We walk through expectations, processes, call flow, training, accountability… the whole starter pack. And yes, I even share how to make that onboarding smooth, fast, and effective — whether you build it in-house or bring in someone to help jump-start it.
If you’ve been thinking about Inside Sales but haven’t known where to begin, this episode gives you the roadmap.
Tune in, take notes, and get ready to level up your business from the inside out.
Have a Question? - Submit your questions to chrish@nexstarnetwork.com
