Everyone’s got a plan… until it’s time to do the work. In this episode of Leadership Matters, Glenn Price and Terry Reynolds unpack why so many action plans look brilliant in PowerPoint but disappear in the chaos of “business as usual”.
They explore the difference between activity and outcome, why fluffy ownership (“the ELT will own this…”) kills execution, and how rhythm, cadence and clear measures turn a plan into a living roadmap instead of spreadsheet decoration. From fortnightly strategy check-ins and visible milestones to pushing ownership down to those closest to the customer, this conversation is all about making plans that actually move the dial.
If your action plan is more admin than execution, this episode will sting—in a very useful way.