A job seeker walked into a staffing agency looking for temp work.
No HR experience. No degree. No obvious reason for a recruiter to go the extra mile.
But Stephanie Mattice saw something most people would have missed.
A firm handshake, eye contact and a follow up message that same day are the kind of soft skills you can't teach.
So instead of filing her away, Stephanie did something different.
She sat down with this candidate, reworked her resume from scratch, translated her admin and customer service experience into HR language and then sent it to clients who weren't even hiring yet.
That move landed her an interview. She crushed it and got the job.
Fast forward a couple of years and that same woman is now an HR generalist, lighting up LinkedIn and about to become a mom.
One more thing?
She works at a food and beverage company. Stephanie now recruits in food and beverage. The candidate is becoming the client and everything has come full circle.
This week on Recruiter Wins, Stephanie Mattice from Kinza Group breaks down the whole story and drops real, tactical insight along the way.
The line that stuck with me most?
"People are going to remember how you made them feel. And if you're in it long enough, that's going to come back to you."
If you've ever wondered whether going the extra mile for a candidate is really worth it, this episode is your answer.
