In this episode of Summit Sessions with Bryan Schielke, Bryan sits down with Dave Hansen, CEO of ClientTether, to talk about what really drives growth in franchise systems.
Dave shares why most sales problems are not lead quality problems, but system, process, and follow-up problems. He breaks down how automation can help brands respond faster, why technology should support relationships instead of replacing them, and what founders often learn too late about scaling a business.
The conversation also covers leadership, burnout, building sustainable systems, protecting your reputation, and why strong relationships with clients, partners, and employees are critical to long-term growth.