Are your client files secure in the cloud? This is the crucial episode every real estate professional needs to hear about managing liability and data privacy when using AI tools like NotebookLM. We reveal the practical rules for brokers, clarifying the difference between security and risk.
While your notebook content is private to you, is not used to train Google’s public AI models, and is protected by encryption, secure doesn't mean risk-free. Learn why you must assume your NotebookLM content is discoverable in a legal process—meaning a subpoena guarantees discovery if it happens.
We outline the strict Do's and Don'ts for liability management:
• DO Upload: Market stats, MLS sheets, listing descriptions, and offer summaries with redacted names.
• DO NOT Upload: Highly confidential files, like trust documents, bank statements, or any personal identifiable information (PII).
Protect your business by understanding that the biggest risk is often user error or access mismanagement. Don't create an extra bucket of liability unless there’s a damn good reason! Tune in to master your access controls and safeguard your digital repository.
