Most agencies don’t have a talent problem.
They have a systems problem.
In this episode of Growth by Design, Diraj Goel sits down with Shawn Johnston, Founder & CEO of Refoundry, to break down why traditional agency models are breaking—and what replaces them.
After building hundreds of websites and experiencing the same bottlenecks every agency faces, Shawn rebuilt the way work gets done. Instead of scaling teams, he scaled systems.
They dive into:
This is a conversation about working less, moving faster, and building an agency that actually scales—without sacrificing quality or your team.
If you’re an agency owner, operator, or founder thinking about productizing your service… this one will hit.
