Inside Luxury High Rise Management: What Happens Behind the Front Desk
Curious what separates a high end building from a true luxury high rise?
This conversation gives you a rare look at the service culture, resident expectations, and leadership mindset required to operate in one of the most demanding segments of the community association world.
You will hear what happens when highly successful residents expect immediate service, how managers build a high performance staff culture, and the surprising myths that many managers and board members still believe about luxury properties.
If you want to understand how elite communities actually function behind the scenes, this is the video to watch.
Raymond Dickey • AssociationHelpNow
https://www.linkedin.com/in/raymondjdickey
Jeffrey Ulm, CMCA, AMS, PCAM • FirstService Residential • jeffrey.ulm@fsresidential.com • www.fsresidential.com
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Hosted by AssociationHelpNow® | Practical insights for managers and boards who live this every day.
This content does not constitute professional advice and may have been edited.
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