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When the Board Turns on the Manager - How to Survive

It’s more common than most admit—new board members come in and immediately want a change. Instead of a clean transition, some managers find themselves dealing with one or two board members who make their job difficult, unproductive, or even hostile.

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YouTube: https://youtu.be/bh54uxemLnk

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In this candid session, we break down how managers can navigate situations where the relationship with the board—or certain board members—has clearly shifted. When communication becomes strained and interactions feel personal, what’s the right response?

We’ll explore where a manager’s responsibilities begin and end, how to handle difficult or disrespectful board members, and whether communication should go through individuals or the full board. We’ll also discuss when to involve your management company, legal counsel, or other professionals to protect yourself and the association.

Most importantly, this session focuses on practical strategies to help managers **maintain professionalism, reduce risk, and get through challenging board dynamics**—especially when the goal is to stabilize the situation until leadership changes.

You’ll learn:

How to respond when board members become adversarial

Whether you must engage with hostile directors

The role of your management company

When to document, escalate, or involve counsel

How to control communication and expectations

Practical ways to stay professional during difficult transitions

PANEL:

David Byrne, Esq. • Ansell Grimm & Aaron, PC • dbyrne@ansell.law • www.ansell.law

Raymond Dickey • AssociationHelpNow.com

Valerie Garcia Giovanoli, Esq. • McCabe, Trotter & Beverly, P.C. • valerie.giovanoli@mccabetrotter.com • www.mccabetrotter.com

Cory Kravit, Esq. • Kovitz Shifrin Nesbit • ckravit@ksnlaw.com • www.ksnlaw.com

John LaGumina, Esq. • The LaGumina Law Firm, PLLC • jlagumina@laguminalaw.com • www.laguminalaw.com

Jim Miles, CMCA. AMS  • Bluefield Realty Group • jmiles@bluefieldgroup.com • www.bluefieldgroup.com

Mary Ellen Saks • RCP Management Company • dsaksfamily@aol.com • www.rcpmanagement.com

This content does not constitute professional advice.