What happens when you are tasked to setup a virtual care model to meet the demand for growth in hospital services, and just as operations are launched, a pandemic emerges? The team at Sydney Local Health District – General Manager Miranda Shaw and Chief Information Officer Richard Taggart - are on the team that developed New South Wales’ first virtual hospital - RPA Virtual - which has treated more than 3,500 patients at home, by managing their care through an online healthcare model. And feedback from patients of all ages is really positive. The conversation covers the upside of a virtual healthcare model, how it can be applied and adapted for different patient groups, and what was involved in pivoting care for patients in COVID-related hotel quarantine. With the model reliant on the use of medical technology including wearables, devices, smart phones electronic medical records, there is more room for Australian digital health innovation. And it’s prompting healthcare professionals to embrace new workplace skills through technology training. Join us to see how ‘disruptive ideas’ are revolutionising patient care!