In this Homelessness Part 2 episode, we continue the conversation with Ian Wilkins, Crawley Open House and Michelle Harfield, Turning Tides to explore what truly helps people move beyond homelessness—and why simply offering a roof, without long-term support, can sometimes do more harm than good.
Together, we unpack homelessness as a complex, non-linear journey—more “snakes and ladders” than straight path—and examine the structural and human realities that shape it. From the shortage of affordable housing to the unintended consequences of the benefits system, we look at why escaping homelessness is often far more difficult than it appears.
We discuss why stable accommodation must be paired with tenancy sustainment, life skills, and meaningful relationships; how digital exclusion and poor-quality temporary housing create additional barriers; and why models like Housing First—bringing support directly into the home—are proving transformative.
The conversation also explores harm reduction, addiction recovery, and the realities of relapse, including Iqbal’s powerful lived experience of addiction, prison, and recovery with the support of a Naltrexone implant. Along the way, we challenge the idea that people can simply be “fixed,” and instead highlight the importance of long-term, person-centred support.
We also look at innovative approaches like Skywaves in Worthing, where self-contained flats are paired with 24/7 support, and reflect on the critical role of employment, purpose, and positive relationships in rebuilding lives.
Finally, we turn to what members of the public can do—offering practical, thoughtful ways to help that protect dignity and increase safety. From small acts of kindness to using tools like StreetLink to connect people with outreach teams, we explore how compassion, when paired with understanding, can make a real difference.
We also share ways to support organisations like Turning Tides and Crawley Open House through donations, volunteering, and community involvement.
Roundtable Featuring: Special Guests - Michelle Harfield (Turning Tides), Ian Wilkins (Crawley Open House), Iqbal Khan, Aga Es, Maureen Jones & Micaela Leal Host: Clive Hilton.
Please click on 'Send a text' above & join our Facebook group to share your perspective and suggestions for future topics - Thank you for your interest! Clive.
