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30 Years in Business: What It Really Takes to Last | Richard Finlayson

What does it actually take to build and sustain a business for over 30 years?

In this episode, we sit down with Richard Finlayson, Director of Quality Group, to unpack a journey that spans continents, industries, and decades of change. From growing up in global hospitality environments to leading one of Australia’s long-standing training organisations, Richard shares the real story behind longevity in business.

We cover the highs, the setbacks, and the moments that tested everything—from navigating COVID in a face-to-face training industry, to making tough calls on failed ventures, and adapting to a rapidly changing landscape driven by AI and shifting markets.

But beyond the business, this is a conversation about people—mentorship, leadership, and the impact of helping others build better futures.

💡 In this episode:

This is a raw and insightful conversation with someone who’s seen it all—and kept going.