Listen

Description

In this episode of SilverCore.io Growth Podcast we spotlight an enhancement to the Wait step in SilverCore.io CRM that makes automations respond to your team. Workflows paused on a Wait action can now resume instantly when a designated team member replies, or after an optional timeout you set. You choose which channels to monitor (email, SMS, chat) and which users trigger the resume—any user, the assigned user, or specific team members. The result is faster follow-ups, fewer manual handoffs, and cleaner pipelines for sales, marketing, and agencies. Setup is performed directly in the Wait step so automations react to real team activity and keep processes moving smoothly. Learn more about SilverCore.io CRM at https://silvercore.io