Ross Nichols hosts Dr. Jackie McCartney on the Poetry for Coaching podcast, discussing the integration of poetry into coaching. Dr. McCartney, a seasoned organization development professional, emphasizes the importance of poetry in business, sharing a real-world example where a poem supported a director to communicate a complex experience, effectively. She differentiates between reflective practice and reflexive practice, highlighting the latter's deeper, recursive exploration of one's assumptions, impact on clients and vice versa. Dr. McCartney also discusses her doctoral dissertation on poetry practice and potential, advocating for poetry as a tool for self-examination, self-awareness and meaningful client interactions.