Jonathan Wicks launched Well and Good Property Solutions in 2020 to solve short-term rental operators' biggest pain point: finding reliable cleaners who handle more than just cleaning. By bundling turnover cleaning, off-site laundry with standardized white linens, and guest-essential restocking into one service, his team has completed over 35,000 turnovers across six markets. The company now operates in Phoenix, Houston, Galveston, Boise, Flagstaff-Sedona, Dallas, and Omaha, with every market led by a bilingual on-site leader who inspects 80% of cleans and ensures cleaners focus solely on quality instead of juggling logistics.
Wicks walks through Well and Good's operational playbook: cleaners survey every room first to remove all trash and dirty linens before starting work, eliminating mid-clean surprises. Off-site laundry prevents the linen-swapping problem that plagued one guest's high-end towels, which a cleaner replaced with Walmart seconds. Hosts receive timestamped Breezeway photos of every appliance interior and surface, useful for Airbnb damage claims. The service costs more than a $60 street cleaner but includes linens, consumables, and a small under-sink blue mat for supplies—no locked inventory closets. Wicks also touches on Arizona's Super Bowl pricing collapse when 4,000 properties flooded Airbnb, the mistake of using too much floor chemical, and why service businesses need diversity of age and thought, not just a team of clones.
Work with us. Interested in professional management or consulting?
Myka — Sharebnb: www.sharebnb.com
Steve — Argest Rentals: www.ArgestRentals.com
Sign up for PadSplit with Steve's link and get a free 1-on-1 PadSplit strategy call with Stevie Stacks: padsplit.com/hosts
Myka's other podcast, Entrepremarriage — building wealth without losing the marriage: youtube.com/@Entrepremarriage
All our links: linktr.ee/liveletthrive
#airbnb #airbnbhost #shorttermrentals #midtermrentals #padsplit #rentbytheroom #coliving #corporatehousing #BRRRR #realestate #realestateinvesting #VRBO #shareeconomy #airbnbsuperhost #airbnbpodcast #sharebnb #liveletthrive #liveletthrivepodcast #biggerpockets #directbookings #bookdirect #dfwrealestate
