A new service can unlock more revenue, but expanding too fast can cost you. Learn how to add complementary services, track profitability, and cross-sell without putting your business at risk.
In this episode of Masters of Home Service, host Adam Sylvester sits down with Kasy Allen (Wheatley Creek Services) and Haley and Austin Rogers (Avai Property Solutions) to explain how to test demand before investing, decide when to hire separate teams, and use cross-selling to grow new service lines.
Download our free cross-selling and upselling scripts to put their tips into action: https://bit.ly/4gSFuOt
Show Notes:
[00:51] Choosing new services your customers already need
[02:17] Should you hire a separate team for a new service?
[04:21] How to schedule and manage multiple service lines
[07:00] How can you test demand for a new service?
[08:20] How to track profitability for each service
[10:00] What are the risks of taking on bigger jobs?
[11:29] How to market and cross-sell your new services
[12:52] Lightning round: Lessons for adding new services
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