Description

This week Mike talks to Eric Holly, moderator for the Award Travel 101 community, protector of northern California, Alaska Airlines aficionado and colloquially appointed Certified Pancake Machine Repair Technician (CPMRT). 

Eric, talks about his start in award travel, reminisces about his most memorable trip and the worst grump he has encountered. He details the “training process” of becoming a CPMRT and fondly remembers his favorite pancake machine location. For travelers who encounter broken pancake machines, Eric offers some practical tips to remedy common issues.

Where to Find Us

1. The Award Travel 101 Facebook Community.
2. To book time with our team, check out Award Travel 1-on-1.
3. You can also email us at 101@award.travel
4. Buy your Award Travel 101 Merch here
5. Reserve tickets to our Spring 2026 Meetup in Phoenix now. award.travel/phx2026

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