1/21/26
Episode Summary
The host, Scott Austin, talks with Jordan Brannon from Coalition about ADA (Americans with Disabilities Act) compliance for online stores and why it has become a major concern for Shopify merchants. They discuss how ADA compliance is currently not clearly defined in law, leading to a surge in lawsuits from attorneys targeting e-commerce sites.
Key points covered include:
- What ADA compliance means for online stores and why it matters domestically in the U.S. context.
- How stores built with Shopify themes may be partially compliant out-of-the-box but often require additional work, especially after customizations or apps are added.
- Tools and practices that help evaluate and improve accessibility, such as contrast checks and alt text for images.
- Limitations of low-cost ADA apps and the need for deeper adjustments like CSS changes and structured content.
- Discussion on when to bring in an agency for compliance support and what to look for in a partner.
Overall, the episode emphasizes that ADA compliance is important for accessibility and legal risk reduction, but achieving it requires more than just add-on tools — it involves careful evaluation and ongoing effort.
Show Links
Video & TranscriptÂ
https://jadepuma.com/blogs/the-shopify-solutions-podcast/episode-177-ada-compliance-with-jordan-brannon
