Oh yes, it's 2020 and we need to know the state of small business and entrepreneurship ...and trends to expect to see more of!
I'm so happy to say that this is such a fabulous time to be building a business! There are so many tools, so many ways to communicate with potential clients and so many ways to educate yourself as an owner!
Here are some stats I mentioned:
Then I review the top business trends of 2020:
1 - User Reviews
2 - Ecommerce
3 - Personalized Customers Service
4 - Social & Email are still the best ways to communicate with customers
5 - Small business owners are seeking out peers (groups, co-working places, etc.)
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Links mentioned:
Episode 11 - #1 Small Business Strategy for 2020
Episode 9 - Old School Business Principles That Work
Kimberly
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