214 - I screwed up.
You guys, I'm human and I'm not (too) embarrassed to admit that I made a mistake. And I'm baring it all in this week's episode of The Hair of the Dog podcast.
Here's the gist:
I made some pretty serious assumptions about a client I booked last Christmas. I sold him a gift certificate as a gift for his girlfriend.
I assumed -- because he is an acquaintance, not a cold sale -- that I didn't have to go through my entire process with him, that I knew what his giftee's budget was and that she would go above and beyond in sales what the gift certificate was worth.
Nuts.
I was staring down a potential $,5000 sale for wall art and an album … and it went over like a fart in church.
Self-doubt hit me hard, and our good friend Heather Lahtinen of Flourish Academy walks me through my thought process and out of my negative space.
What to listen for
I share these moments to help you think through not only your communication processes with your client but also the way our thoughts and emotions can lead us to get stuck in unnecessary worry and anxiety.
What's keeping you stuck? Hit reply or comment on the 'Gram and let me know.
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