An important part of effective conflict resolution is ensuring everyone has a voice. Since 85% of the workforce experiences some form of conflict, practical communication can be a vital tool in resolving workplace conflict, especially in a virtual environment. Listen as Jeremy Pollack, a conflict resolution practitioner, researcher, writer, coach, trainer, and entrepreneur chats with Dr. Stephanie Menefee about how to prevent, navigate, and understand conflict. Jeremy is the president of Pollack Peacebuilding Systems, a nationwide conflict resolution consulting firm, as well as a research fellow at Stanford University’s Center for International Conflict and Negotiation. Learn more about Jeremy and his work at www.PollackPeacebuilding.com.