Leaders of remote teams need both hard and soft skills but demonstrating those soft skills must be very intentional given the absence of body cues and language we rely in the physical workplace. In this episode, Dr. Kathy Ritchie in the School of Business at Northcentral University is joined by Kim Shepherd, former CEO of Decision Toolbox, and board member of Working Wardrobes and Habitat for Humanity of Orange County, CA. She is the author of three books; Remote Work (2021)' Get Scrappy - business insights to make your company more agile (2015); The Bite Me School of Management - taking a bite out of conventional thinking (2010). Kim and Kathy discuss practical strategies to develop and demonstrate soft skills to successfully lead a virtual team.
