I sat down with Elise Poirier, a digital workflow specialist who’s lived on both sides of the fence—clinical dentistry, digital systems, and now helping bridge the gap between the practice and the lab. 
In this conversation, Elise breaks down:
• Why new tech fails when training + workflow alignment aren’t built in (hello “expensive coat hanger” 🫠) 
• Why labs aren’t “a checkpoint”… they’re a true partner in predictable outcomes 
• And the big one: how we can run consultations in a way that builds trust, simplifies options, and creates a clear next step (instead of overwhelming patients with dental-speak). 
Also… we had to talk about the Ocean team dynamic—different strengths coming together like a full-on Megazord. 🌊⚡️ 
If you’re building a more predictable digital workflow (or trying to tighten up patient communication), this one will hit. 
Thanks so much for watching and being part of the Dentist on Demand community—your support means everything. If you enjoyed this episode, make sure to follow us on social and share it with a friend or colleague who’d get value from it. We’ve got more real-world dental marketing and practice growth insights coming your way, so stay tuned—and we’ll see you in the next one.
