Have you ever walked away from a tough business conversation, and wished you could have handled it better? Today we’re joined by Jerry Fu, professional conflict resolution coach at Adapting Leaders. Jerry used to be very conflict averse himself, until he discovered a path to leadership through his pharmaceutical career.
How do you advocate for yourself in a difficult work situation? How do you begin a conversation with an employee who isn’t following procedure? With the right conflict resolution tools, you can maintain your boundaries and your professionalism. Developing assertiveness doesn’t happen overnight, so just remember Jerry’s favorite quote: “If you’re struggling to have courage, use curiosity instead.”
About Your Host
Denise Cagan has been working with small businesses for 25 years. She has served on the boards of professional organizations and nonprofits. She holds a Bachelor of Science in Quality Systems Management from James Madison University and is a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.
Recognized as a facilitator, problem solver, and builder, Denise enjoys working with small business owners who want to create a solid foundation. Her past experience includes 10 years in manufacturing with various awards plus inclusion into Marquis Who’s Who.
Denise is the CEO of 3 companies: DCA Virtual Business Support, DCA Association Management, and Denise Cagan Business Consulting. In her downtime, she enjoys spending time with her granddaughter, cooking, and cuddling with her dogs.
View and listen to Podcasts with Denise Cagan.
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