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Find full show notes and links at: https://gocamp.pro/first-class-counselors-pod/stopping-inappropriate-language

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Words Stick: How to Intervene When Camper Language Crosses the Line

This episode, Oliver and Matt move give counselors the tactical framework needed to intervene immediately and effectively when campers use inappropriate, insensitive, or hurtful language. From the simple swear word to comments that are sexist, racist, or bullying, you'll learn exactly how to respond—whether you hear the comment directly, think you overheard it, or receive a report second-hand. This episode provides the "must-do" steps to address the behavior without alienating the camper, reinforcing that while the action was wrong, the camper is still a valued part of the community.

Highlights from this episode include:

• The Essential Pause & Tone Shift: When a camper says something inappropriate, be immediate and direct. Use a strong "counselor voice" and a strategic pause for effect
• The Full Value Contract: A proactive tool to establish cabin culture on Day 1. This group exercise shifts the focus from "what we don't do" to "what we should say and do" 
• Words Float, Hurt Sticks: A powerful guiding principle: while the person who said the hurtful words will likely forget them, the words stick to the person they were directed at. 
• "We" Over "You" Intervention Language: When addressing a camper privately, use inclusive language like, "That's not something we say here." 

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Links from the Show:

• ‘Centre Cam’ Desktop Camera

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E.G.E.L – Ever Growing, Ever Learning

Oliver: ACA Camping Magazine 

Matt: Previous First Class Counsellor: How to Ace Your Next Camp Interview

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Sponsors:

AMSkier is a leading insurance and strategic partner for many of the finest camps in America. AMSkier partners with camps to provide public relations, legal, medical, behavior support and more - Experience the AMSkier difference. Learn more at amskier.com.

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Host Links

• Matt Wilfrid, Executive Producer of Podcasting at Go Camp Pro
• Oliver Gregan, Executive Director at YMCA Camp Winona

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