OVA is a matter for everyone to understand and report but in particular for frontline support workers who work with NDIS participants and provide mental health support in community programs.
Awareness of, education about and the importance of reporting Occupational Violence and Aggression (OVA) has been a concerted focus for ermha365.
Our work on OVA reduction was recognised in a big way in October 2025 at the Australian Workplace Health and Safety Awards with our OVA taskforce named Team of the Year.
Our guest for this episode is Clare Hutton, ermha365's Manager Work, Health and safety and Emergency response to explain more about what we've been doing about OVA and why.
More info:
Incident-reporting education critical to WHS outcomes (OHS Alert, 2 December, 2025 and republished by ermha365 with permission.)
Workplace violence and aggression - why training is crucial (Podcast episode)
Australian Work Health and Safety Award Winners 2025
ermha365 provides mental health and disability support for people in Victoria and the Northern Territory. Find out more about our services at our website.
Helplines (Australia):
Lifeline 13 11 14
QLIFE 1800 184 527
13 YARN 13 92 76
Suicide Callback Service 1300 659 467
ermha365 acknowledges that our work in the community takes place on the Traditional Lands of many Aboriginal and Torres Strait Islander Peoples and therefore respectfully recognise their Elders, past and present, and the ongoing Custodianship of the Land and Water by all Members of these Communities.
We recognise people with lived experience who contribute to GET REAL podcast, and those who love, support and care for them. We recognise their strength, courage and unique perspective as a vital contribution so that we can learn, grow and achieve better outcomes together.
