To address a growing need for skilled workers, West Shore Home launched a comprehensive training program to recruit, train, and grow its workforce. Chief Development Officer Josh Wood shares how the home remodeling company with more than 3,000 employees across 21 states develops and nurtures talent to serve their valued customers.
Show Notes: West Shore Home’s Josh Wood shares how the company’s training supports internal growth and development.
- Training and Development Initiatives: West Shore Home has significantly invested in training and development, starting with on-the-job training and expanding to a comprehensive program. This includes a dedicated training center which supports the company's growth and enhances employee skills.
- Addressing the Skills Gap in the Trades: Josh emphasized the challenge of finding skilled talent in the trades, particularly as the industry faces a "graying out" with more retirements than new entrants. West Shore Home's solution is to develop its own talent through robust training programs.
- Career Pathways and Employee Retention: The company offers clear career pathways, enabling employees to progress from entry-level positions to leadership roles. This approach has resulted in lower turnover rates, particularly among installers, and provides opportunities for employees to control their own career growth.
- Creating a Positive Learning Environment: West Shore Home places a strong emphasis on creating a compelling and positive learning environment. Their state-of-the-art training facilities, coupled with a culture of pride and excellence, motivate employees to engage in training and strive for personal and professional growth.
Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.
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