Asking better questions is a critical part of any needs analysis. Speaker and Coach Mike Simmons and d'Vinci Director, Learning Experience Jenny Fedullo, guide you through what questions to ask and when to ask them to make your training more impactful.
Show Notes:
There are many simple, yet thought-provoking steps to execute a better needs analysis and ensure improved training outcomes. Key takeaways include:
- Defining the Problem Clearly: Establishing a precise definition of the problem is crucial. Misunderstandings often arise from varied perspectives. Ensure alignment within the team by asking clarifying questions to validate and agree on the problem's specifics.
- Understanding the Stakeholders: Identify who has the problem, who is impacted by it, and who cares about it. Engaging these stakeholders brings diverse perspectives and resources, which can bridge gaps and garner necessary support and buy-in for solutions.
- Analyzing the Root Causes: Employ root cause analysis by repeatedly asking why the problem persists. This helps in distinguishing between symptoms and root causes, allowing for more effective and focused problem-solving. It also helps determine if a problem is worth solving or if it's unsolvable within current constraints.
- Establishing Clear Timelines: Set defined timelines to create urgency and accountability. Use frameworks like the Eisenhower Matrix and 30-60-90-day plans to break down goals into manageable chunks, ensuring consistent progress and momentum toward the desired outcome.
- Implementing a Structured Approach: Use a systematic framework with steps involving what, who, why, how, and when. This methodical approach ensures comprehensive problem-solving and strategic planning, aligning short-term actions with long-term objectives, and adapting as needed based on regular reflection and assessment.
Learn more about Mike Simmons on his website.
Check out Six Thinking Hats by Edward de Bono
Read about the COM-B Model for Behavior Change
Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.
Learn more about d'Vinci at www.dvinci.com.
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