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"Because although we'd love you all to be able to think ahead and do this well the first time, in fact, it is a thing we mostly learn by stubbing our toes and bloodying our noses. So when you're in that, 'How did we decide?' that kind of place is a really good time to think about: Do we know our decision making processes? Do we think about our options? Do we have choices to use for different kinds of decisions? And is it clear which one we use when and how we travel through that process? And transparency about process does wonders for increasing the sort of tranquility of a group, the cohesiveness of a group."

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