BGL Account Manager and host of the pod Jorge Tsipos interviews BGL's Adriana Cavello.
- Integrating client data across multiple databases in accounting firms - moving from multiple silos of information into one database shared everywhere.
- Do you just 'switch on' a software integration, how does it work?
- Cleaning data sets - be the integrations specialist that you want to see in the world.
- Have a checklist - the step-by-step process of change management implementing new software in any organisation.
- What are the little things in the product that have an outsized effect on the client experience?
- Adriana's personal journey through BGL over the last 7 years.
- How do you deal with all the product feedback from client, make decisions and prioritise the responses.
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