Chris Voss is widely known for being a kidnapping and hostage negotiator, spending 24 years at the forefront of prominent FBI cases. As a member of the New York Joint Terrorism Task Force, Chris played a pivotal role in 150 hostage negotiations where he persuaded terrorists, bank robbers, and kidnappers to see things his way. Some of Chris' most prominent cases include monitoring the landmark bomb plot in New York City and investigating into the World Trade Centre bombing in 1993.
Other prominent cases include negotiations to free Jill Carroll in Iraq and Steve Centanni in the Gaza Strip. His work has taken him all over the globe, having also performed hostage negotiation in places such as Haiti, Columbia, and the Philippines. During his time in service, Chris received top-tier training from the FBI and was also educated by Scotland Yard and Harvard Law School.
Upon his retirement from the FBI back in 2007, Chris began dedicating his time as a lecturer at the USC Marshall School of Business and as an adjunct professor at the Georgetown University McDonough School of Business.
Collating his expertise of negotiation, Chris has authored the book Never Split the Difference: Negotiating As If Your Life Depended On It. He has also been sought to speak regularly on a variety of television channels including the likes of Fox News, CNN, and CNBC. Today, Chris runs a master class titled The Art of Negotiation and uses his skills of negotiation to help teach business negotiation to his budding students.
Chris Founded the Black Swan Group, channelling his expertise into his business helping others to solve business communication problems and brings to bear his years of experience in international crisis and negotiation.
Now he's teaching you his field-tested strategies to help you in everyday negotiations, whether you're aiming to improve your salary, the service you receive, or your relationships. Get stronger communication skills, game-changing insights into human nature, and more of what you want out of life.
In today's conversation we will explore:
Quote
"I'm genuinely curious about what you have to say and where you coming from. I'm going to have a positive state of mind. It's impossible to be angry and curious simultaneously. If you are curious, you are smarter, you see patterns more quickly, you find out where the other side is coming from. Now, when you are curious about the person you're talking to, they love it. They want to talk to you. You are developing rapport that they feel very engaged with. They then open up to you. You do two things at the same time. You develop a rapport where you are gathering information instead of one or the other which then become an accelerator in your business relationship."
Contact Chris
Website: https://www.blackswanltd.com/home
Subscribe to the blog: https://blog.blackswanltd.com/the-edge
Buy Chris's Book
Never Split the Difference: Negotiating As If Your Life Depended On It: https://amzn.to/3KMsNnN
Simple Scaling Book
Check out our book, an Amazon Best-Seller: Simple Scaling: 10 Proven Principles to 10X Your Business
About the Host
Brendan is a global business leader who builds profitable, scalable businesses by delivering on his strong personal belief that anything is possible. Over seventeen years, twelve as CEO of CDE Group, he helped the company achieve 25x revenue growth and become an industry leader. During his time as CEO the company delivered almost £500 million ($750 million) cumulative revenue and £50 million ($75 million) cumulative profit from more than 90 countries. The company also generated considerable cash reserves and became a revered leader in its industry.
Driven by his own desire to inspire, connect and enable ambitious leaders of SMEs to scale with purpose, he co-founded Simple Scaling with Claire Colvin with whom he co-authored Simple Scaling: 10 Proven Principles to 10x your business. Brendan also acts as a Non-Executive Director to CDE Asia (part of CDE Group). In 2016, he was awarded the Institute of Directors, UK Young Director of the Year and Overall, Director of the Year. Brendan is also a regular keynote speaker, the host of the popular ScaleX™ Insider Podcast and is also a Wim Hof Instructor.
https://www.linkedin.com/in/brendan-mcgurgan-11854a13/
https://simplescaling.com/meet-the-team
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