On the latest episode of Foresight 5 Steve Moran sits down with Jamie Spencer, CFO and Chief Growth Officer of Ingleside, to discuss the future of senior living and how to tackle industry challenges.

 

 

They cover:

 

Retention, not recruitment: Ingleside’s strategies—scholarships, competitive wages, and citizenship programs—are boosting retention and reducing turnover.

 

Skilled nursing challenges: Why mission-driven care beats outsourcing.

 

Tech meets care: From dining robots to AI, innovation is enhancing efficiency without losing the human touch.

 

Boomers’ demands: The next wave of senior living will focus on purposeful living, lifelong learning, and community connections.

 

Stories that matter: Why storytelling should be at the heart of senior living.

 

Key insight: Investing in people and creating exceptional resident experiences isn’t just good for business—it’s transformative for the industry.